Privacy Policy

Effective Date: December 24, 2024

Our Commitment: Your writing is yours. We built Juliet with privacy as a core principle. We do not sell your data, do not use your manuscripts to train AI models, and collect only what's necessary to provide you with our service.

1. Information We Collect

Account Information: When you register, we collect your email address and password (stored in hashed form). You may optionally provide a display name.

Your Content: We store the manuscripts, notes, and other writing you create within Juliet solely to provide the service to you.

Usage Data: We collect minimal technical data necessary for service operation, such as login timestamps and general feature usage. We do not track your behavior for advertising purposes.

2. How We Use Your Information

We use your information exclusively to provide, maintain, and improve Juliet. Specifically, we use your data to operate your account, store and sync your content, provide customer support, and send essential service communications.

We do not: sell or rent your personal information to third parties; use your manuscripts or writing to train machine learning models; share your content with other users without your explicit consent; or serve targeted advertising.

3. Your Content Remains Yours

You retain full ownership of everything you write in Juliet. We claim no intellectual property rights over your manuscripts, notes, or any other content you create. Our access to your content is limited to what's technically necessary to provide the service.

4. Data Storage and Security

Your data is encrypted in transit and at rest. We use industry-standard security measures to protect your information. Access to user data is strictly limited to essential personnel and is logged for security purposes.

5. Data Retention

We retain your content for as long as your account is active. If you delete your account, we will delete your personal information and content within 30 days, except where retention is required by law.

6. Third-Party Services

We use a limited number of third-party services to operate Juliet (such as hosting and payment processing). These providers are contractually bound to protect your data and may only use it to provide services to us.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may export your content at any time. You may request a copy of all data we hold about you. To exercise these rights, contact us at the address below.

8. Children's Privacy

Juliet is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We will notify you of any material changes to this Privacy Policy by email or through the service before the changes take effect.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Rocky Mountain Authors Reserve LLC
Email: privacy@julietwriter.com